AI Receptionist for Contractors Handling Calls on the Job
An AI receptionist for contractors answers as your business and gathers job details while you are working with crews or customers. Try the browser demo with an estimate request, then judge the message you would receive.
Turn incoming calls into project details you can act on
Your receptionist takes estimate requests and job messages using the services, area, and questions you supply. It flags urgency and sends the conversation details so you can decide what happens next.
- Project requests
Ask the intake questions you need before discussing an estimate visit.
- Working hours
Keep taking messages while you walk a site or coordinate your crew.
- Owner review
Get email and app push alerts with summaries, transcripts, and recordings.
Full details
Your receptionist gives an incoming caller a place to explain the work while you finish the task in front of you. It uses your website and onboarding answers to ask about services you offer, check your area, and collect the details you want before a callback. You review the request and decide whether the project fits.
As an AI receptionist for home services, it also handles the everyday calls around ongoing work: a homeowner's question, a sub looking for you, or a supplier's update. It announces that it is a virtual assistant and that the call is recorded at the start. Test its questions with the contractor demo scenarios and inspect the resulting message.
Follow a kitchen estimate request from greeting to booking
A kitchen estimate call starts with the disclosure and your project questions, then ends with a booking or callback details. Your service area and price policy guide the conversation throughout.
- Define the project
Ask what the homeowner wants changed and where the work is.
- Set expectations
Explain your supplied price policy when the caller asks for a figure.
- Choose the next step
Book into Google Calendar or leave details for your callback.
Full details
In the fictional demo, call as a homeowner planning a kitchen remodel. After the opening notice, describe what you want changed and give a made-up project location. Listen for questions that would help you assess the request, such as the scope of work you tell the receptionist to ask about.
When you ask for a phone price, the receptionist works from the business's supplied policy rather than making up a quote. For your own business, choose whether a suitable request becomes an appointment in Google Calendar or a message for you to call back. Review the summary against the conversation before deciding that the intake is ready. Explore estimate intake and appointment options when setting that next step.
Separate job questions, sub messages, and supplier updates
Your receptionist asks why someone is calling and uses your instructions to handle the request. Existing customers, subs, and suppliers can leave job details, with urgent calls following your contact order.
- Customer changes
Capture the requested change and job details for the owner's decision.
- Subcontractor messages
Record which project they mean and who they need to reach.
- Supplier updates
Take delivery details and check urgency against the rules you provide.
Full details
A change order question needs the customer's request recorded for your decision. Tell your receptionist which job details to ask for and what makes that request urgent. A sub looking for the project manager needs a message that identifies the project and the reason for the call. A supplier reporting a delivery change needs the update captured clearly.
Use your urgency rules to decide when the receptionist should attempt a warm transfer or page the on-call person. The warm transfer includes a short summary before they press 1 to accept. Routine messages arrive with the call record for your review. Read the active job call workflow to plan intake around work already underway.
Keep credentials and estimates under your control
Your receptionist uses only the license, bonding, insurance, and pricing information you provide. It takes questions outside that brief for your callback, leaving commitments about the work with you.
- Supplied credentials
Share license, bonding, or insurance information only when you have provided it.
- Your price policy
Set what the receptionist may say when someone asks about cost.
- Owner decisions
Take unanswered questions and proposed changes as messages for your review.
Full details
Your instructions define what the receptionist may tell a caller about your business. Provide credential information yourself if you want it included, and keep that information current. Write a clear price policy, including when a caller needs to speak with you before receiving an estimate. The receptionist does not invent license numbers, coverage details, or binding prices.
On an active job, a homeowner may ask whether moving a wall is included or whether extra work can start tomorrow. Have the receptionist record the request and the details you need for a callback. You decide what the scope, price, and schedule allow. Check these conversations during testing so the message leaves you with the actual question to resolve.
Match AI intake and live answering to the calls you take
AI gives you intake, bookings, and call records built around instructions you can change yourself. Live answering brings a person's judgment to unfamiliar conversations; consider which work you need handled before choosing.
- Repeatable intake
Give the AI your project questions and review how it applies them.
- Personal judgment
A live receptionist can weigh an unfamiliar request during the conversation.
- Job knowledge
In-house staff can bring direct context about your crews and current work.
Full details
AI suits the part of call handling you can explain in advance: services, area, estimate questions, price policy, and urgency rules. With our receptionist, you can update those settings in plain words and inspect the summary, transcript, and recording afterward. Test a routine project inquiry to see whether that approach leaves you ready for a useful callback.
A live answering service offers a person who can use judgment when a conversation takes an unfamiliar turn. Someone in your office may also know the history behind a difficult job or customer relationship. Decide how much of that context belongs in the first conversation. Use the demo to test the intake you expect AI to handle, including a caller whose request needs your decision.
Start with overflow while you are visiting job sites
You can start by forwarding only unanswered or busy calls during site visits. That lets you test estimate intake and job messages alongside the calls you still answer yourself.
- Keep your number
Use forwarding from the business line your customers already call.
- Choose the gap
Cover unanswered, busy, or after-hours calls as your work requires.
- Review the calls
Check summaries and recordings before deciding whether to cover more calls.
Full details
Overflow coverage gives your receptionist a defined place in the workday. When you cannot answer during a walkthrough or crew meeting, forwarded calls can become messages with your intake questions answered. Choose unanswered or busy forwarding, or use after-hours coverage if evenings are the gap you want to address first.
Use the local number and carrier or phone system instructions we provide to test an estimate inquiry and a sub's message before going live. Check the greeting, project details, and urgent contact instructions. During your requested free trial, review what arrives and adjust settings in plain words. Follow the forwarding and test process when preparing that first stretch of coverage.
Questions
Will an AI receptionist schedule contractor estimates?
It can book estimate appointments into Google Calendar using the business information and instructions you supply. If you prefer to discuss the project first, choose callback intake instead. Set the service area and project questions during onboarding so the request includes the details you want before the next conversation.
Can it screen tire-kickers asking for a quick price?
Your receptionist can ask about the project and follow your price policy, giving you information to assess the inquiry. Tell it what you need to know before discussing an estimate. It takes the caller's request for your review rather than inventing a quote to keep the conversation moving.
Will a caller know the receptionist is AI?
The receptionist introduces itself as a virtual assistant and says the call is recorded. Those notices stay in the greeting. You can hear them in the browser demo, then test how the questions fit your trade and whether the resulting message captures the caller's request.
Can Spanish-speaking homeowners explain their projects?
Your receptionist speaks Spanish and English, and callers can switch languages during the same conversation. It uses your supplied business information and intake rules. Try the Spanish-speaking homeowner in the fictional demo and review the result before testing a similar request with your own receptionist.
How does it handle spam and robocalls?
Your receptionist politely ends spam and robocalls. For project inquiries and job messages, it asks the trade intake questions you set and records the request. Review your dashboard's call history during your trial to see what is reaching your number and how those conversations are handled.
Can it put call details into my contractor software?
Direct connections to contractor software are not available. You receive summaries and can enter the relevant details into your own job records. Use the transcript or recording when you need context before making that entry. Tell us which software you use; demand guides planned direct connections.
What happens when a caller reports a dangerous situation?
Gas smell, CO alarm, sparks or burning smell, or flooding near electricity: "get everyone out and call 911 or the utility from outside"; fire: "get everyone out first, then call 911 from outside"; medical emergency or anyone in danger: "hang up and call 911 right now"; then the receptionist alerts you. The receptionist is not an emergency service. Your ordinary urgent job calls follow the escalation instructions you set.
How can I try it with my own business information?
Request a free trial; we'll email your sign-in link when it's ready. Then use the onboarding chat to explain your services, work area, hours, and call policies. Add urgent contacts and choose booking or callback intake. Make a test call before going live; a card is required before forwarding starts. You can begin with overflow coverage.
Test an estimate request while thinking like the owner
Call the fictional contractor in the demo and inspect the job message. Request a free trial to test your own intake rules; we'll email your sign-in link when it's ready.